Refund policy

Return & Exchange Policy

7-Day Return Window
We accept returns and exchanges within 7 days of delivery.

Eligibility

• Item must be unused, in its original condition, and in the original packaging
• Proof of purchase (order number or receipt) is required
• Custom or made-to-order items may not be eligible for return (edit/remove this line if not applicable)

How to Request a Return
Contact us at +923200423443 with your order number and reason for return. We'll guide you through the next steps.

Refunds
Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method (or via bank transfer/Easypaisa/JazzCash) within 5–7 business days.

Damaged/Defective Items
If you receive a damaged or defective item, we'll cover the cost of return shipping and send a replacement right away.

Exchanges
Want a different size, color, or product? Email us within 2 days and we'll arrange an exchange, subject to availability.